How can a booking be made on the KKday platform?
Select the preferred experience, choose the travel date and number of travellers, then click ‘Book.’ Enter any applicable coupon code before proceeding with payment.
How can an account be created on the KKday website?
Sign up using an email, Facebook, or Google account. Click ‘Log in / Sign up,’ enter the required details, and follow the verification process if signing up via email.
What steps are needed to verify an email account?
After signing up, a verification email is sent to the provided address. Click the link in the email to activate the account and begin using the platform.
I need to cancel my order, How can I do that?
If you need to cancel your order, Go to the Order Management section in your account. Choose the order you want to cancel, check the cancellation policy to make sure it applies, then follow the steps to request cancellation.
How can I subscribe to KKday’s newsletter?
You can subscribe by entering your email address in the newsletter sign-up section on KKday’s website or app. Once you’re signed up, you’ll start receiving updates about the latest promos, exclusive discounts, and helpful travel tips straight to your inbox.
Is it possible to make changes to my airport transfer booking?
To make any changes, you’ll need to cancel your existing booking and create a new one. Just make sure to review the cancellation policy first, as it can differ depending on the product. You can find the policy by going to the Member section, then Order Management, and selecting your specific airport transfer order.
Do I need to book a child seat for my transfer?
Child seat requirements can vary depending on the country or region, so it’s important to check the local regulations when placing your order. If a child seat isn’t booked , the driver may refuse the service, and in that case, you won't be getting your refund.
How long are KKday Points valid?
Your KKday Points are good for 12 months from the month they’re added to your account. After that, they’ll automatically expire and won’t be reissued.
Is the JR Pass worth getting?
It depends on your travel plans. If most of your trip involves using JR trains, the JR Pass could save you money. Try mapping out your itinerary and estimating your JR train expenses. If those costs add up to more than the price of the pass, then getting a JR Pass is likely a good deal.
Can I change the check-in date after payment?
Once an order has been paid for, the check-in date can’t be changed. If you need a different date, you’ll have to cancel your current booking and make a new one.