How can a booking be made on the KKday platform?
Pick the experience you want, choose your travel date and the number of travellers, then click ‘Book.’ If you have a coupon code, enter it before you pay.
How can an account be created on the KKday website?
You can sign up with your email, Facebook, or Google account. Click ‘Log in / Sign up,’ fill in your details, and if you use email, just follow the steps to verify your account.
What steps are needed to verify an email account?
After you sign up, you’ll get a verification email. Click the link in that email to activate your account and start using the platform.
I need to cancel my order, How can I do that?
If you need to cancel an order, go to Order Management in your account. Select the order, review the cancellation policy to see if you’re eligible, then follow the steps to cancel.
How can I subscribe to KKday’s newsletter?
To subscribe, just enter your email in the newsletter sign-up on KKday’s website or app. After that, you’ll get updates on new promos, exclusive discounts, and travel tips sent to your inbox.
Is it possible to make changes to my airport transfer booking?
If you want to make changes, you’ll need to cancel your current booking and book again. Be sure to check the cancellation policy first, since it can vary by product. You’ll find the policy in the Member section under Order Management, by selecting your airport transfer order.
Do I need to book a child seat for my transfer?
Child seat rules are different in each country or region, so check local regulations when you order. If you don’t book a child seat, the driver might refuse service, and you won’t get a refund.
How long are KKday Points valid?
Your KKday Points are valid for 12 months from when they’re added to your account. After that, they expire automatically and can’t be reissued.
Is the JR Pass worth getting?
It depends on your plans. If you’ll use JR trains for most of your trip, the JR Pass might save you money. Map out your itinerary and add up your JR train costs. If they’re higher than the pass price, the JR Pass is probably worth it.
Can I change the check-in date after payment?
After you pay for an order, you can’t change the check-in date. If you need a new date, you’ll have to cancel your booking and make a new one.