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Help & FAQs

Welcome to the VoucherCodes Help Centre – your go-to resource for answers, tips, and support. Whether you're using a voucher code for the first time or need help finding a specific offer, we're here to make the process simple and stress-free.

What Is a Voucher Code?

  • A voucher code is a digital discount tool – a short sequence of letters, numbers, or words entered during checkout to reduce the total cost of your online order. These codes can unlock a variety of savings, such as:

  • Percentage discounts (e.g. 10% off your purchase)

  • Fixed value discounts (e.g. RM20 off orders over RM100)

  • Free shipping

  • Free gifts or exclusive bonuses

  • First-time buyer deals

At VoucherCodes, we collect and share active promo codes from trusted retailers to help you save more, every time you shop.

How to Use a Voucher Code?

Using a voucher code is fast and easy. Here’s how to apply one:

  • Find a code that suits your needs on our website.

  • Click “Get Code” – the code will appear, and we’ll redirect you to the retailer’s site.

  • Add your items to the shopping basket.

  • At checkout, look for a field labelled “Promo Code”, “Voucher Code”, or “Discount Code.”

  • Paste your code, apply it, and see the discount reflected in your total.

Tip: Make sure the items in your cart meet the code’s conditions, like minimum spend or product type.

Types of Offers You’ll Find

VoucherCodes offers a variety of money-saving deals, such as:

  • Exclusive Promo Codes – Only available through VoucherCodes

  • Seasonal Discounts – Special offers tied to holidays and sales periods

  • Free Shipping Codes – Save on delivery costs

  • New Customer Offers – Perfect for first-time buyers

  • Category-Specific Deals – Tailored codes for fashion, travel, electronics, groceries, and more

How to Search for the Right Code?

Finding a great deal is quick and intuitive:

  • Use the Search Bar

    Type in a store name (e.g. Zalora, Expedia) or keyword (e.g. “beauty,” “hotels”) to browse relevant offers.

  • Browse A–Z of Stores

    Head to our All Shops page to explore a full list of partnered retailers alphabetically.

  • Explore Categories

    Not sure what you’re after? Browse deals by category like Health & Beauty, Tech, or Travel to discover new offers.

Troubleshooting & Tips

If your voucher code doesn’t work:

  • Double-check for spelling errors or extra spaces

  • Make sure it hasn’t expired

  • Ensure you’ve met any minimum order amount

  • Verify if the offer is valid for existing or new customers only

If you're still having trouble, feel free to contact us at https://www.vouchercodes.hk/contact-us

Do I Need to Create an Account?

No, you don’t need to register or create an account to use VoucherCodes. All our codes are publicly available and completely free to use.

Are the Voucher Codes Verified?

Yes, every code published on our site goes through a manual verification process to ensure it's active and valid. While we do our best to keep everything current, retailers can end or change deals without notice. If a code doesn’t work, we recommend trying another one or letting us know.

Can I Use Codes on Mobile Devices?

Yes! VoucherCodes is fully optimised for mobile and tablet users. Browse, copy codes, and shop on the go — all from your device.

Do You Offer In-Store Coupons?

Most of our codes are valid for online shopping only. However, when available, we do list printable or in-store discount offers with clear instructions.

Stay Updated

Don’t miss out on future deals! Bookmark VoucherCodes or subscribe to our newsletter (if applicable) to get notified when new promotions are added.