How can I book a flight on Trip.com?
Start by selecting one-way or round-trip flights, class, and passenger count. Enter the departure and arrival cities along with travel dates. Search for flights, pick a suitable package, add passenger details, select add-ons if needed, and proceed to payment.
When will the flight ticket be issued?
Tickets are issued after the payment is completed. A confirmation email will be sent to the provided email address once the ticket is successfully issued.
What refund options are available for cancelled flights?
Refunds are processed as monetary refunds or airline vouchers. Monetary refunds return the remaining balance to the original payment account after deducting cancellation fees. Airline vouchers will be sent via email, with further details available in the Trip.com app.
How do I cancel my flight ticket?
Flight tickets can be cancelled if permitted by the airline's policy. To cancel, submit a request through the Trip.com app or website. Cancellation charges may apply based on the airline's terms.
Can a booked flight ticket be transferred to another person?
Flight tickets are non-transferable according to airline policies. If a name change is needed, the existing ticket must be cancelled, and a new booking created. Additional charges may apply.
What are Trip Coins and how do I earn them?
Trip Coins are loyalty rewards you earn when booking hotels, flights, and more. The more you book, the more coins you earn these can be used for discounts on future bookings.
Can I book hotels and flights together as a package?
Yes! Trip.com lets you bundle hotel and flight bookings, and sometimes offers extra discounts when you book them together.
Can I cancel or change my booking?
Yes, but it depends on the terms of your booking. Some bookings are refundable or changeable, while others are not. Always check the cancellation policy before confirming.
How do I know if my booking is confirmed?
Once payment is completed, you’ll receive a confirmation email and booking number. You can also view your bookings in your Trip.com account or app.
Can I book train tickets in other countries through Trip.com?
Yes! Even from Malaysia, you can book train tickets in regions like Europe, Japan, China, and more directly through the site or app.